Dan Marlow, Executive Director, Help and Hope: Help and Hope has also experienced
increased food demand with a shortage of protein items. Donating cash is a better way to
help meet the demand of purchasing protein items.
Kirsten Swanson, Executive Director, Douglas County Community Foundation: Kirsten
coordinates the Buckley Air Force food pantry which also serves Douglas County
residents. Thank you to Help and Hope and SECOR for their food assistance, in the way
of cash donations, to help meet the demand for 200 military families.
6.
HEART Update:
Tiffany Marsitto, Community Services Supervisor: October HEART activity summary
includes 32 new clients enrolled in the HEART program, 321 total referrals, 50 clients
exited the program with 26% going to permanent housing. HEART received 13
panhandling calls for the month of October, three were homeless, non-Douglas County,
seven were not homeless, and three were unable to be located. There were zero
encampments for the month of October. The HEART line received 37 total phone calls
from the public, 67 incoming text messages, and 19 text conversations. HEART activities
that were completed for the month of October included 16 business engagements. HEART
attended the Cherry Hills Community Church Presentation, the MDHI CoC Stakeholder
Meeting, the MDHI Local Built for Zero Learning Session, and picked up a donation from
the Douglas County High School Dance Team. The October By Name List (BNL) data
showed a total of 73 unhoused. Of those 73 people, 35 were sheltered, 30 were sleeping in
vehicles, and eight single people were sleeping outside. In October of 2024, there were 38
enrollments to the HEART program; in September of 2025, there were 29 enrollments and
in October of 2025, there were 32 enrollments. In October of 2025, there were 52
households that received one or more services in the HEART program.
HEART completed a total of 321 referrals for service for the month of October 2025. The
services provided by location included Highlands Ranch 43%, Castle Rock 19%, Parker
12%, Lone Tree 13%, Castle Pines 4%, and Englewood 9%. Of the 50 clients that exited
the program, 26% successfully transitioned to permanent housing, 8% moved into
temporary housing, 28% exited to emergency shelter, 30% could not be located, and 8%
wished to remain homeless outside the County.
October’s HEART success story comes from HEART Navigator Alyssa DeJesus. During
the Summer Point-in-Time Count in July 2025, HEART Navigators met a woman and her
dog who had been living in her vehicle for years. Despite her difficult circumstances, she
remained optimistic and determined to find stability. The team learned she was a veteran
who had not yet been connected to regional resources for housing support. HEART
Navigator Alyssa DeJesus referred her to Rocky Mountain Human Services, where she
was quickly connected with a case manager. With guidance and encouragement, she began
the process of applying for a housing voucher while working diligently to provide all
necessary documentation. In October, she was approved for a HUD-VASH voucher, and
on November 4, 2025, she signed the lease for her new apartment. After months of
uncertainty, she and her dog finally have a safe and stable home. She continues to work
closely with her case manager to maintain her housing and build a foundation for
long-term stability. Her story is a testament to resilience, teamwork, and connection.
7.
Public Comment